The position is responsible for setting operational strategy and ensuring alignment with overall Encore Boston Harbor strategy identifying and maximizing opportunities for operational departments and company success maintaining all Encore Standards and ensuring excellent guest and team member experience. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances. This leader will partner with the President of the resort in the establishment short-and long-term goals for the property and monitors all operating costs, budgets, and forecasts to ensure that the property meets it stated goals while providing excellent guest service. Specific areas of oversight will be assigned commensurate with experience, with a focus on overall operational quality, marketing effectiveness, the execution of Wynn Resorts’ exacting service standards, genuine employee engagement, and attainment of the resort’s financial, service, market share, and employee satisfaction objectives. The Encore Boston Harbor EVP Operations will provide leadership and strategic direction for property operations.
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